Project Phases

Once the initial project setup is complete, we can move through the various phases of the project. This chapter gives an overview of the phases; in subsequent chapters we will cover each of these in more detail.

Project Overall

The phases themselves are divided into three groups:

Setup Phases: during these phases, work will be undertaken to initiate and define the scope of the project, and to agree on a high level plan for the project.
Build Phases: these are the phases during the work to prepare the system for launch, and to do any necessary setup and verification of the environment in which the system will run.
Launch Phases: these phases handle the launch and post-launch activity associated with the project.

Deliverables

The tables below show the main deliverables associated with each of the phases.

Setup Phases	Deliverables
Project Setup	Agreed roles and responsibilities, your dedicated Redmine project and RemoteMan configuration, agreed Rules of Engagement and your vanilla OrderFlow test environment
Project Scoping	A Requirements Document, with an itemised summary of your requirements
	An itemised Task Schedule, with provisional man day estimates covering each area of activity
	A Project Plan with dates and dependencies of the key deliverables required to meet your target Go-Live date
	Sign-off from you on all of these deliverables
Further Requirements Scoping	Additional tickets to cover further requirements in detail, with proposed solutions and man hour estimates of the additional work involved
	Sign-off on the proposed solution and time estimate for each of these tickets
	An updated Project Plan, with revised time estimates based on any additional requirements captured

Build Phases	Deliverables
Build	An OrderFlow instance, configured by us to meet agreed requirements, running in our laboratory environment
	An Offsite Handover, during which we do an end to end run through of every operational process
	A Test Plan, provided by us, to aid you in further testing the work we have delivered
	Sign-off on all processes, integrations and paperwork in scope for launch
Testing	Verification of behaviour in live environments using Targeted Live Testing
	Verification of Printed Courier Labels with carrier
	Instructions on how to complete Labelling of your warehouse
	An Onsite Handover of the OrderFlow Build Instance to your environment
	Sign-off on completion of testing using the Test Plan and against launch requirements
Preparing for Launch	A Dry Run of the data migration from your existing system
	A Go-Live Launch Plan, covering the timing and mechanics of migrating of from your existing system
	Sign off on the Launch Plan, with an agreed actual Go-live Date and onsite presence

Launch Phases	Deliverables
Go-Live	A smooth and orderly transition with no disruption to your operations
	A live OrderFlow instance, despatching orders
	A very happy customer
After Go-live	Resolution of all remaining launch issues
	Sign-off on completion of launch phase

Post Launch Phases	Deliverables
Post Launch	An SOP document
	A test OrderFlow instance(s)
	A positive, ongoing, working relationship
	A business running more efficiently and effectively

During the project, we will make up to three on-site visits - depending on your needs - to scope detailed requirements or provide supervision during testing and user training. We will always make an on-site visit for the Go-Live phase.